Advanced Diploma in Sales management and Operation Planning
Advance your career with this diploma, focusing on sales strategies, operational planning, and performance management. Perfect for sales professionals seeking to boost their skills and drive business success.
What you'll learn
- Sales Strategies: Effective techniques and prospecting methods.
- Customer Needs: Assessing needs, building relationships, and tailoring solutions.
- Achieving Targets: Goal setting, performance tracking, and overcoming obstacles.
- Sales Skills: Communication, time management, and continuous improvement.
- Self-Assessment: Identify strengths, interests, and set goals.
- Exploring Paths: Research and evaluate career or business options.
- Planning: Create an action plan, develop necessary skills, and build a network.
- Implementation: Start on the chosen path, monitor progress, and adjust as needed.
- Principles: Key elements and benefits of relationship selling.
- Building Relationships: Techniques for trust, communication, and understanding customer needs.
- Enhancing Loyalty: Personalization, follow-up, and value addition strategies.
- Implementation: Action plan, success metrics, and continuous improvement.
- Principles: Core values and importance of business ethics.
- Ethical Issues: Common challenges and decision-making frameworks.
- Promotion: Developing a code of ethics, training, and enforcement.
- Culture: Building and sustaining an ethical work environment.
- Principles: Key communication principles and overcoming barriers.
- Skills: Verbal and non-verbal communication techniques, active listening.
- Applications: Building relationships, conflict resolution, persuasion.
- Practice: Planning conversations, giving feedback, continuous improvement.
- Identifying Needs: Research methods, needs assessment, and customer segmentation.
- Analyzing Behavior: Understanding behavior patterns, feedback analysis, and customer journey mapping.
- Applying Insights: Personalization, service improvement, and strategy development.
- Segmentation: Techniques for dividing the market into customer segments.
- Profiling: Creating and analyzing customer profiles.
- Application: Tailoring offerings, communication, and strategies based on customer insights.
- Benefits: How preparation contributes to success.
- Techniques: Goal setting, planning, and organization methods.
- Application: Task management, contingency planning, and review.
- Techniques: Sales approaches, engagement, and persuasion.
- Relationships: Building rapport, effective communication, and follow-up.
- Strategies: Targeting, presentation, and closing techniques.
- Components: Structure, content, and visuals.
- Crafting: Messaging, tailoring, and storytelling.
- Delivery: Communication, engagement, and handling questions.
- Types: Common objections and their causes.
- Techniques: Active listening, response strategies, and reframing.
- Opportunities: Solution-oriented approach, persuasion, and closing.
- Strategies: Tailoring sales approaches, building relationships, and crafting value propositions.
- Customer Needs: Market research, customer interaction, and solution selling.
- Growth: Sales techniques, networking, and scaling efforts.
Course description
This course will begin by giving you an overview of how selling and sales influences our daily lives. You will learn the characteristics of a brand and will be guided through the differences between sales and marketing. You will then learn what it takes to be successful in sales as well as to define the different types of selling channels and selling environments. You will learn the concept of adaptive selling, explore business ethics and ethical behaviour in sales, and identify the elements of effective business communication.
Next, you will study the seven steps of the selling process. You will receive guidance on prospecting, be shown how to identify sales needs and opportunities, and learn how to set SMART pre-call objectives. The course will also cover first impressions, the importance of a strong approach, and how to make contact with your prospect. You will learn how to prepare for an effective sales presentation. Finally, you will learn how to handle the different types of objections as well as how entrepreneurs sell themselves and their business ideas.
As sales plays such a major role in our everyday life and economy, a career in sales will always be in demand. This Diploma in Sales Management course will be of great interest to learners who are thinking about starting a career in the sales sector. It will also be useful to professionals already working in sales who want to bring their skill set to the next level. Check out the course today, and in a few short hours you’ll have learned valuable selling skills and boosted your career.
- DURATION
6 Months
- TIME COMMITMENT
2 – 5 HOURSE PER WEEK
- PACE
SELF – PACED and ONE-to-ONE SESSIONS
- SUBJECT
ADVANCED DIPLOMA IN SALES MANAGEMENT
- COURSE LANGUAGE
ENGLISH/HINDI
- VIDEO TRANSCRIPT
ENGLISH
- DIFFICULTY
ADVANCE
- CREDIT
AUDIT FOR FREE ADD A VERIFIED CERTIFICATE FOR $99
- PLATFORM
Placement School
Instructors
Name of instructor
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